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Providing relevant training to education practitioners, education professionals, schools and other partners to support the delivery of online safety education to children and young people.

Actions and updates

Action 7.1 – Delivering online safety training

The Welsh Government will continue to deliver a comprehensive online safety training programme, focusing on specific areas of online safety.

Update 2024

During 2024 spring term, we have added new online training modules to support education practitioners with important online safety issues, including:

  • social media: video highlights relevant guidance to help schools plan their approach to using social media in a safe, professional and positive way as part of school communications as well as current trends in the online behaviour of children and young people and where to find further sources of support through the Keeping safe online area of Hwb

  • sharing nude images: video highlights relevant guidance to help develop school policies and practice, current image sharing trends and safety concerns (including sextortion and AI generated media) and confidential advice and reporting services available

Building on the training for schools delivered during 2022-23 and following Estyn’s findings on peer on peer sexual harassment in FE colleges, in February 2024 we worked with Childnet to deliver two additional training sessions.

The training was designed for schools and colleges in Wales to help staff understand, prevent and respond to incidents of online sexual harassment within their setting.

Through our partnership with Common Sense Education, we published an AI foundations online training module in January 2025 which explores what generative AI is, how it might affect education and how to support learners with safe and responsible use.

Action status: Ongoing.

Action 7.2 – Promoting online safety training modules

The Welsh Government will continue to promote the 'Keeping learners safe – Online safety' module.

Update 2024

During 2024, we have continued to review and promote the Keeping learners safe training modules available through Keeping safe online. To date the modules have received over 109,000 views.

During 2025, we will explore opportunities to further expand the safeguarding training modules to support schools in Wales.

Action status: Ongoing.

Action 7.3 – Supporting digital inclusion

The Welsh Government will ensure online safety remains a key part of all digital inclusion-related activity.

Update 2024

Being safe and legal online is one of the five recognised basic digital skills that all citizens need in order to engage with digital safely and with confidence. Our procured programme, Digital Communities Wales: digital confidence, health and well-being (DCW), provides training and support to organisations across all sectors in Wales that can reach digitally excluded people, including around online safety. Since July 2019, DCW has supported an estimated 162,500 citizens with the motivation and confidence to use the internet safely and effectively. The programme runs until 30 June 2025.

The Digital Heroes initiative was an intergenerational approach to digital inclusion related training whereby DCW engaged and supported schools and colleges with the training of young people, enabling them to volunteer to support people in the community with the basics of using the internet safely. Digital Heroes, as part of DCW, ended in March 2024.

Action status: Ongoing.

Action 7.4 – Collaborating on counter-terrorism

The Welsh Government will continue to work with key stakeholders to provide training material and support on matters relating to counter-terrorism.

Update 2023

Despite counter-terrorism policy being a reserved matter, we continue to work closely with the UK Prevent Team and Counter Terrorism Policing Wales (CTP Wales) to support our sectors in Wales in discharging their duties under the Counter Terrorism and Security Act 2015. There are three recently updated Prevent training modules online, all of which are available in Welsh. You can download Welsh versions of the training course and view videos with Welsh transcripts. We continue to work with colleagues in UK Government to ensure that all training materials, support and guidance are available bilingually.

Prevent Awareness

Prevent Awareness is an introductory course for anyone new to Prevent, those who are unsure of what Prevent is and what signs to look for when it comes to risks of radicalisation, awareness is the first course in our Prevent duty training.

It’s for anyone working with members of the public on a regular basis, for example those who work in education, health, probation, police and local authorities. Members of the public who would like to learn more about how to identify behaviours that cause concern may also complete it.

Prevent Referrals

The Referrals course is primarily designed for Designated Safeguarding Leads (DSL), Prevent professionals or equivalent roles who make Prevent referrals. If that responsibility is a part of your job role, regardless of your job title, then this course is for you.

It is also for anyone who may need to make a Prevent referral and those who might spot a concern and share it with their DSL or an equivalent so that they can make a referral to the police.

Channel Awareness

Channel is a multi-agency programme across England and Wales that provides support to anyone vulnerable to being drawn into or supporting terrorism. This course is for Channel panel members, local authority Channel panel Chairs, and anyone who may be asked to contribute to, sit on a Channel panel.

CTP Wales works closely with our leads on the following.

  • Getting On Together (GOT) linked products – periodically linking in with the GOT project when providing input to teachers etc. on threat/risk referral processes.

  • The GOT Project has modules which are used in schools in a number of local authorities in Wales. There are modules for secondary school learners and for learners under 11. There is also a European link through Erasmus-funded links.

  • SchoolBeat Officer’s extremism inputs – there are 65 School Beat Officers across Wales already acting as a contact point for schools around this agenda and an improved module involving filming of an introductory ‘scene’ is in progress.

  • Overlaps to cohesion/hate crime inputs – due to the cross-cutting nature of the agenda, Prevent work links to inputs provided both via some non-government organisations, e.g. Show racism the red card, and the broader safeguarding agenda (linking to online safety, etc.).

  • Cardiff Schools - Cardiff is the only Home Office Prevent priority area in Wales and as such benefits from funding of a Prevent coordinator.

  • Emerging initiatives - Our colleagues have supported briefings from CTP Wales to the First Minister around this agenda CTP Wales will continue to support our partners through the provision of information as they seek to develop/improve delivery of learning around the Prevent and safeguarding agenda.

  • Schools lockdown - Understanding of the Protect/Prepare agenda often overlaps with Prevent and the consideration of school lockdown and reporting arrangements.

Action status: Ongoing.

Action 7.5 – Developing cyber resilience training for education practitioners

The Welsh Government will work with the National Cyber Security Centre (NCSC) to develop a cyber resilience online training package for education stakeholders in Wales.

Update 2023

In March 2023, we published the online module, Cyber security awareness training for school staff. The training aims to support school staff to help improve their school's cyber resilience. We will continue to promote and raise awareness of the training to all school staff in Wales.

Action status: Delivered.

Action 7.6 - Training in order to recognise violence against women, domestic abuse and sexual violence (VAWDASV)

The Welsh Government will continue to train relevant professionals, including those in education settings, to recognise and respond to violence against women, domestic abuse and sexual violence (VAWDASV).

Update 2024

In 2023, in line with the Programme for Government commitment to expand Ask and Act and in recognition of the importance of training in preventing all forms of VAWDASV, officials published supporting information to enable Ask and Act to be delivered to additional authorities. Monitoring will take place, measuring the take-up of training and the impact of this expansion.

Officials are undertaking this year a review of the VAWDASV National Training Framework statutory guidance, which includes guidance on Ask and Act. The review will include consideration of the methodology for measuring the impact of the training programmes.

Action status: Ongoing.

Action 7.7 - Develop training to support schools with incidents of nude image sharing

The Welsh Government will develop and promote an online training module to support practitioners within education settings to develop and implement effective procedures to handling incidents of sharing nudes and semi-nudes.

Update 2023

In September 2022 we reviewed and updated the ‘Responding to incidents of sharing nudes’ guidance and shared the updated version, now available in html format, alongside the online training module to relevant networks, including SEG. We have also signposted to this training from the online sexual harassment training that was rolled out during 2022-23 to support schools with a cohesive response when handling incidents of sharing nudes as well as other forms of abusive behaviour online.

Action status: Delivered.

Action 7.8 – Delivering cyber resilience training for school leaders

The Welsh Government will work with Tarian ROCU to deliver immersive training for school leaders to support them in responding to cyber incidents and the development of their incident response plans.

Update 2024

We are delivering Cyber incident response training to schools with both south and north Wales ROCU areas to ensure a pan-Wales approach to the training. There are 8 training sessions scheduled between November 2024 and July 2025, with 2 delivered to date.

We are also working with the ROCUs to facilitate Cyber Choices training to practitioners across Wales through Hwb between October 2024 and January 2025

Action status: Ongoing.

Action 7.9 - Developing training to support schools with Online sexual harassment

The Welsh Government will develop a training package to support schools with the issue of Online sexual harassment.

Update 2023

During October 2022 we piloted the ‘Understanding, preventing and responding to online sexual harassment training’ for DSPs with key stakeholders, including local authority safeguarding leads.

We refined the training and supporting materials following feedback and between December and March 2023, the Welsh Government worked with Childnet, leading online safety experts, to deliver practical training to those with the role of Designated Safeguarding Person (DSP) in secondary schools across Wales to help them better understand the issue and ensure an effective response to incidents of online sexual harassment when they occur.

An online training module, aimed at secondary school education practitioners, is also available through our Keeping safe online training area on Hwb. The training shares key findings from the Estyn report and highlights relevant guidance and resources to help all school staff better understand how to support learners with this issue. We have also created tailored advice for governors and families in recognition of the important role that they have in supporting schools and children and young people with this societal issue.

Action status: Delivered.

Action 7.10 – Developing training to support schools with identifying and understanding misinformation

The Welsh Government will develop a training module to support practitioners with identifying and tackling misinformation.

Update 2023

In November 2022 we published a misinformation online training module for education practitioners which we developed with Full Fact. This training module aims to give practitioners a breadth of knowledge about how to tackle misinformation and support learners to effectively:

  • Understand what misinformation is, the different forms it can take and the harms it can cause.

  • Learn the basic skills for checking sources of information, and what it means to be trustworthy and untrustworthy.

  • Learn the key critical thinking questions you can ask about any claim to work out if it is likely to be true.

  • Learn the process used by fact checkers to find out whether something is true or not.

To accompany this training module, we published a Views from the experts article written by Full Fact’s training manager, Joe O’Leary, which explains the importance of critical thinking when exploring misinformation with children and young people in the classroom.

Action status: Delivered.